Priced per technician, sized to your shop.

Plans scale with the number of techs in the field. Book a short call and we'll quote for your shop.

Starter

For shops getting their first manuals and SOPs in one place.

Pricing on a call

3–10 technicians

Most shops start here

For shops turning their senior techs' experience into a playbook.

Pricing on a call

5–50 technicians

For multi-location shops and franchise groups.

Pricing on a call

50+ technicians

Pricing is shared on the demo call while we onboard pilot shops.

Features included in each Sumo plan
Feature	Starter	Team	Business
For technicians
Ask by voice or text	Included	Included	Included
Show the camera or snap a photo	Included	Included	Included
Answers cite the page or case	Included	Included	Included
One-tap call an expert	Included	Included	Included
For experts and managers
Web dashboard for expert calls	Included	Included	Included
Handoff summary on every call	Included	Included	Included
Consent-based call recording	Not included	Included	Included
Cases drafted from call transcripts	Not included	Included	Included
Cases drafted from expert notes	Included	Included	Included
Knowledge vault
Documents	Up to 250	Unlimited	Unlimited
Expert approval before use	Included	Included	Included
Support
Support channel	Email	Phone and email	Named contact
Invoice billing	Not included	Not included	Included
Guided onboarding	Not included	Included	Included

Can we change plans later?

Yes. Move up at any time; the difference is prorated. Moving down takes effect at renewal.